CUSTOMER SUPPORT

Online Purchase Return Policy 

 

All items must be returned to us in their original, unworn, unwashed, and smoke-free condition.

If applicable, all items must be returned with their original tags and accessories (including removable belts, straps, brooches, etc.).

Returns/exchanges are not accepted on: sale items, custom jewelry, custom clothes, fabric, swimwear or handbags.

No refunds will be given, only store credit within 7 days of shipped date. Shipping is non-refundable (cannot be applied for in-store credit).

The customer is responsible for all shipping and handling fees for returned items.There is a 15% restock fee applied to all returns.

 

In the case of a damaged item:

We will replace any item that you received damaged! 



Tracking Your Order

 

As soon as you place your order, you can see where it is on its way to your door.

Your order may take the full shipping time frame to arrive to you. If your order shows "in-process" that means we are getting your order ready to go! We will adjust the shipping method of your order to make sure that it's delivered to you by the promised date. As soon as your order ships, we will send you an email with the tracking information.

Return Policy

We hope you love your purchase from Belle's Collections! However, if you are not satisfied with your purchase, we offer either an exchange or store credit.

 

Instructions for Belle's Boutique / Tiki Market Exchanges

1. Email info@bellescollections.com to request return form . (All return packages MUST be accompanied by the return form)

2. Once a tracking number is obtained, please email the tracking info to info@bellescollections.com

3.Please allow 2 weeks for us to process your exchange (We will update the order when the return is received and you will receive a confirmation email)

Shipping & Delivery

 

Shipping charges and expected delivery dates are displayed on the checkout page at the time of your order. This information also appears in your order confirmation email.

We package and ship your order as soon as we get credit card authorization and verification. Based on our location and your shipping address, we determine the most efficient shipping carrier for your order. The carriers that may be used include, the U.S. Postal Service (USPS), United Parcel Service (UPS), FedEx,

©2004 www.bellescollections.com Created by Cynthia Simmons

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